Care Compliments

I hope this message finds you well. I am writing to express my sincere gratitude for the outstanding assistance provided by Belinda today.

Belinda went above and beyond in helping me navigate a complex insurance situation. Her compassion, understanding, and most importantly, her empathy were truly remarkable. She actively listened to my concerns and offered words of encouragement that made a significant difference.

Belinda's level of care and dedication to assisting with the insurance matter was exceptional. Her positive impact reflects well on UCLA, and I believe she embodies the qualities that make a service experience truly outstanding.

I wanted to take a moment to acknowledge Belinda's outstanding contributions and express my appreciation for having such a compassionate and empathetic individual on your team. People like Belinda contribute greatly to the positive reputation and atmosphere of UCLA.

Thank you for fostering an environment where employees like Belinda can shine and make a meaningful difference in the lives of those they assist.

By: Deborah W.

Want to get recognize to CT tech Christine Johnson at Encino imaging center. Patient had an urgent/emergent finding on CT and she was able to identify on the initial imaging on the scanner. She appropriately called the onsite radiology physician and initiated protocols to get the patient transferred/admitted to the hospital to received urgent surgery. Patient was stable and calm the whole time but hesitiated to proceed. Patient was not clinically unstable but I feared it was a ticking time bomb. In my opinion, she may have prevented a potentialy bad outcome and possibly saved this patient's life. Tremendous kudos to her!!

By: donald K.

Diana the nurse that was on duty, she was very attentive to the patient's needs and care, and even to the visiting family, she was very nice to offer water or tea. Her gestures are commendable and her professionalism is as well! Her work attitude and gesture of concern to patients and families is what UCLA and the patients and visitors need.

By: Cathy G.

Every staff member and volunteer we have met at UCLA has been professional, kind, knowledgeable, on time, helpful

By: Michelle B.

after 10 years of working with Dr. Elizabeth Ko, I believe I'm qualified to say she is the best of the best in West Coast Doctors. Always thorough, and with a memory for even the tiniest details about my family's medical history, Dr Ko has kept us in good health.. We are handing over the next generation of our family to her care and have the greatest confidence that she will keep them safe.

By: Strath H.

I was treated with respect and attentiveness by the staff. They addressed me as the unique guest that I was. They were friendly and upbeat. I have spent time at UCSF under similar conditions and did not get treated nearly as well.

By: Marc G.

Sohan was one of the staff at the front desk. The entire time we were waiting while a family member was having major surgery, he checked in with us multiple times to provide helpful information, gave updates on the status of the procedure, and share what we can expect in the hours to come. Sohan helped make what was already a stressful situation into as good of an experience one could possible have. He embodies the pride and prestige of UCLA medical. THANK YOU SOHAN! 🙂

By: Tony U.

Excellent post-op care. Kind, reassuring, professional. Patient and clear.

By: Evita C.

Transport - wonderful attitude, provided safe transport back to our car, caring and warm.

By: Evita C.

She explained each step in a warm, professional, caring manner, and put my husband at ease. Excellent IV insertion and blood draw.

By: Evita C.

Remembered my name on the 2nd day and got me a pass with a smile. He cares and it shows!

By: David J.

I want to thank Juan Alfaro for helping me figure out the next step I need to further my medical care. He received a referral from my primary care physician, and he helped direct me to the appropriate therapy.
Please acknowledge his good service.

By: Louis W.

I've been a patient at UCLA since 2021.
I am writing to express my deep gratitude and admiration for the outstanding care provided by Kelsey Kringel, an exceptional physical therapist at UCLA Health. Over the past two years, Kelsey has been my physical therapist, and her commitment to my well-being has been truly remarkable. I can say without a doubt that she made a huge difference in my recovery.
Kelsey first treated me for a rotator cuff shoulder injury starting in 2022. From the very beginning, Kelsey's patience, expertise, and clear communication skills were outstanding. She explained the details of my condition and the rehabilitation process in a way that I could easily understand. Her personalized treatment plans were tailored to my specific needs and were instrumental in my progress to recovery.
More recently, Kelsey treated me for a hip fracture. Her consistent professionalism, patience, and compassionate approach have been invaluable during this difficult time. She continues to give me confidence in my road to recovery.
Kelsey's dedication to her patients is truly commendable. Her positive attitude, clear communications, and exceptional ability to adapt to different conditions make her an outstanding physical therapist. I feel privileged to have her as my therapist, and I believe that her contributions should be acknowledged and celebrated.
I want to extend my appreciation to Kelsey Kringel and the entire UCLA Health team for their exceptional care. With Kelsey's guidance, I am confident in my ability to recover. She is a credit to your institution, and I look forward to continuing under her care.
Thank you for having such an exceptional professional on your team. Kelsey Kringel has made a significant impact on my journey recovery, and I am sincerely grateful for her dedication and expertise.

By: Cui H.

Vangie is an outstanding nurse-one of the best! Congratulations on continuing to make a difference on 3 West-UCLA Pediatrics.

By: Julie D.

I've been choosing UCLA Health as my healthcare for about 5 years, and I must say that Dr. Christina Han stands out as one of the finest physicians I've encountered during this time. Her genuine concern for my well-being became evident from our initial meeting.

Right from the start, Dr. Han delved into my medical history, leaving no stone unturned to ensure there were no concerns regarding my pregnancy. When she learned about my gestational diabetes and realized that my appointment with the diabetes educator coincided closely with my due date, she not only expedited the scheduling but also assumed the responsibility of closely monitoring my progress. Throughout the entire pregnancy, she meticulously reviewed my sugar log and consistently responded to my messages within a 3-hour timeframe.

I couldn't have asked for a more dedicated healthcare provider. I consider myself fortunate to have discovered a doctor as compassionate, attentive, and knowledgeable as Dr. Han!

By: Yao T.

Joel went above and beyond for me during what was one of the scariest situations I felt last night Joel made sure to stay extremely close and made me feel assured that I had him as a nurse taking care of me. Being able to have a confidence in my nurse like Joel is everything you could ask for in when you get a nurse because he truly shows what an amazing nurse is.

By: Amber B.

CP Janet was very attentive to my mom's needs during her stay after her kidney transplant surgery. Even when Janet wasn't feeling well herself, she did everything with a smile and pleasant demeanor.

By: Danielle R.

Ana is an EVS employee and she took excellent care of my mom's hospital room during her stay. Ana was the only one who wiped down surfaces, mopped the floor, AND emptied trash while we were here. She was super friendly and did everything with a smile. Thank you so much!

By: Danielle R.